Customer Service Support Manager

**Career Area**:
Finance
**Your Work Shapes the World at Caterpillar Inc.
**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other.
We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.
We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.
Together, we are building a better world, so we can all enjoy living in it.
**Job Summary**
The Customer Service Manager is responsible for overseeing all customer service operations and strategic initiatives at a major site or across multiple locations within a designated region.
This role ensures the delivery of high-quality service, operational efficiency, and alignment with organizational goals.
**Responsibilities**
- Develop and implement strategic customer service and technical support initiatives ...