Customer Service Support Manager

**Career Area:**

Finance

**Job Description:**

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**Role definition**

Manages customer service activities and initiatives for business unit.

+ Oversee administrative processes supporting the Polish Customer Service department to ensure efficiency and compliance
+ Manages customer service activities and initiatives for the business unit according to local regulations
+ Expert customer service: anticipates customer needs, develops strategies ...