Customer Service Support Representative

Description
Robert Half Permanent Placement is partnering with a great company in Tonawanda, NY on their search for a Customer Service Support Representative to join their team. In this role you will be a critical resource and support for a high-impact sales team. This is an in-office role with starting wage of $20 - $22 per hour based on experience and includes a comprehensive total benefits package.


Responsibilities include but not limited to:



+ Serve as the primary point of contact for customer inquiries, including answering calls, assisting walk-in customers, and processing fax and e-business orders with accurate pricing and product availability

+ Act as a liaison between customers, the factory, and the sales team to ensure timely communication and resolution of requests

+ Develop and maintain product knowledge to effectively address customer questions and promote services such as free delivery and custom solutions

+...