Customer Service Support Specialist

Job description:

We are looking for a responsible and confident International CSR to handle customer support tasks for our global clients. You will manage queries, solve issues, and ensure smooth daily operations. The goal is to deliver a professional and friendly customer experience.

Key Responsibilities:

• Handle customer queries through 
  email, chat, and calls
   for international clients
• Provide 
  accurate and quick solutions
   to customers
• Maintain 
  proper records
   of all interactions
• Coordinate with the 
  operations team
   to resolve issues
• Follow 
  company guidelines
   and ensure high-quality support
• Meet 
  daily/weekly performance targets
• Report any problems or delays to the supervisor
• Work in a 
  fast-paced
   and 
  time-sensitive
   environment

Requirements:

• Minimum 
  Bachelor's degree
• Excellent 
  Engli...