Customer Service & Support Specialist

We are seeking a highly professional, adaptable, and service-oriented Customer Service & Support Specialist to deliver exceptional customer service, administrative coordination, and client relationship support to international employers.

This role blends customer engagement, account management, administrative excellence, and digital communication , ensuring each client receives a seamless, efficient, and value‑driven experience.

The ideal candidate is proactive, organized, and articulate — with strong interpersonal, writing, and technical skills. You’ll support clients and internal teams across multiple functions including customer service, lead generation, RFP preparation, and social media coordination to help employers grow and strengthen their global operations.

Key Responsibilities:

Client Experience & Relationship Management

• Serve as the first point of contact for customers, providing timely, accurate, and empa...