Customer Service Team Lead at Walmart

Lead a talented team at Walmart in Saint-Hyacinthe, QC, focusing on exceptional customer service and operational efficiency. Drive team performance and safety protocols daily.

As the Front End Team Lead, you will manage customer service initiatives while delegating responsibilities and ensuring operational smoothness. Building a supportive environment through effective communication and training is key. You will partner with management to handle performance reviews and assist in hiring processes for associates.

Key Responsibilities:
• Deliver outstanding customer service experiences
• Delegate tasks and manage front-end coverage
• Empower teams during daily Team Huddles
• Identify and capitalize on training needs
• Ensure a safe and organized workplace

Requirements:
• Leadership experience in a retail environment
• Strong problem-solving and communication skills
• Knowledge of safety practices and wo...