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Customer Service Team Lead

MacLean Engineering
Full-time Canada, Canada Supervisors of Office and Administrative Support Workers
Posted:
June 17, 2026
Location:
Canada, Canada, Canada

Job Description

Position: Customer Service Representative Lead Hand 
Location: Sudbury, ON 
Reports to: Aftermarket Sales & Support Manager 


Purpose of Role 
The Customer Service Representative acts as first contact with, and liaison between, MacLean Engineering and Customers (both internal and external), in matters related to Aftermarket Sales, Field Services, Technical Services, as well as Training and general inquiries.

Essential Duties & Responsibilities

  • In a friendlyandprofessional manner, represent MacLean Engineering as the first point of contact with our Customer (external and internal) and ensure a timely and satisfactory response to requests for product,service,or technical support and/or requests for quotation.

  • Ensure department priorities are met including safety, quality, production / delivery, and other metrics as specified by the Supervisor.

  • Assist the Manager in scheduling shifts and reso...

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    Job Overview

    Job Type: Full-time
    Location: Canada, Canada
    Posted: June 17, 2026
    Deadline: July 27, 2026