Customer Service Team Lead

Bring your energy to Aggreko as Customer Service Team Lead for our Southeast Asia region based in Singapore. You'll be responsible for overseeing the daily operations of the customer service department to ensure high levels of customer satisfaction. He/she will own and be responsible for the effective and efficient administration of Hire Desk Control activities for the assigned contracts, liaising with all stakeholders to ensure an efficient, timely and high-quality contractual service to our clients. Power without pause. Heating, cooling and oil-free air without end. We keep our customers' worlds on. From world-class events that last a few weeks to mining operations and remote communities who rely on us for decades. What You'll Do As Customer Service Team Lead Lead the customer service team across Southeast Asia to ensure excellent service delivery Train, coach and mentor customer service team members to enhance skills and performance. Monitor team performance through KPIs, service me...