Job Description
Customer Service Team Leader
Location: Johannesburg, South Africa (Onsite)
About Us
Quantanite is a global customer experience and digital solutions partner that blends cutting-edge AI with the human touch. Headquartered in London and operating across four continents, our 2,000-strong team helps some of the world's fastest-growing brands scale smarter, work faster, and deliver better service—every time.
We're not your typical outsourcing company. We believe great service is built on two things: smart tech and even smarter people. From our proprietary AI solutions to our collaborative, people-first culture, we give our teams the tools, training, and trust they need to make an impact.
If you're driven by performance, passionate about developing people, and motivated by operational excellence, you'll thrive at Quantanite.
Position Overview
The Customer Service Team Leader is responsible for leading a team of Customer Service Associates w...
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