Customer Service Technical Specialist at NatPro

Elevate your career with National Process Equipment as a Customer Service Technical Specialist in Edmonton. This full-time position centers on technical expertise and effective communication with customers.
At NatPro, you will work within Edmonton's Service Center, engaging with experienced technicians to manage Rotating Equipment tasks. Your role focuses on ensuring accuracy in work orders and creating thorough repair plans. Additionally, you'll troubleshoot issues and ensure compliance with quality standards to deliver exceptional customer service.
Key Responsibilities:
• Work collaboratively with the technical team
• Ensure accuracy of work orders and customer quotes
• Deliver complete and detailed repair inspection scopes
• Develop specific repair plans to assist the shop
• Aid in problem-solving for equipment challenges
Requirements:
• At least 5 years of Rotating Equipment service experience
• Strong background in equipment repairs
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