Customer Service & Technical Support Advisor With English

Warm Greece is calling! Experience abroad! We are currently seeking Spanish-speaking candidates interested in joining a customer support project based in Athens, Greece. This opportunity includes the possibility to work remotely from Athens after relocation support is provided.Position OverviewAs a Customer Technical Advisor, you will be responsible for handling customer inquiries and providing technical support. You will assist consumers by phone, ensuring all inquiries are accurately recorded and resolved in line with company standards.Key ResponsibilitiesRespond to customer inquiries via phone, following established processesAccurately log customer queries and feedback in the systemHandle customer complaints according to escalation policiesEnsure all support requests are addressed within agreed service levelsTroubleshoot technical issues using available resourcesProvide solutions to common technical questionsCandidate ProfileHigh school diploma or equivalentNative or fluent Greec...