Customer Service/Call Centre Representative

Kelly Services is seeking an enthusiastic and dedicated **_Customer Service/Call Centre Representative_** to join our client, located in Windsor, ON, for a **temporary 6-month** opportunity. If you have a passion for helping others and thrive in a fast-paced environment, we want to hear from you!

**Main Responsibilities:**


+ Handle customer inquiries related to billing, arrears, and account management, providing solutions and guidance on payment options and programs
+ Manage account setups, terminations, and updates with accurate data entry and recordkeeping
+ Schedule and coordinate appointments for water services and meter-related operations
+ Address and resolve billing errors, analyze accounts, and maintain compliance with company and regulatory standards
+ Reconcile collection accounts, allocate payments, and audit records for accuracy

**Requirements:**


+ Minimum 2 years of call centre or customer service experience (phon...