Customer Service/Data Entry

Position: Customer Service / Data Entry

Working Hours: US Hours (9am-5pm EST)

Full-Time, Remote Work.

Key Responsibilities

• Accurately capture and update data in internal systems
• Review information for completeness and accuracy
• Respond to customer inquiries via email in a professional and timely manner
• Manage and organize emails using Microsoft Outlook
• Maintain spreadsheets and track information using Excel
• Perform general administrative and customer support tasks
• Identify discrepancies and resolve basic issues independently

Requirements

• Strong attention to detail and high level of accuracy
• Good problem-solving skills and practical/common-sense navigation of systems
• Fluent in English (spoken and written) with clear communication skills
• Knowledge of Microsoft Excel and Outlook
• Ability to manage multiple tasks and meet deadlines
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