Customer Services Analyst (LATAM)

Job Function

Customer Management

Job Sub Function

Customer Service Operations

Job Category

Professional

Locations

Bogotá, Distrito Capital, Colombia; São Paulo, Brazil

Job Description

DePuy Synthes is recruiting for a Customer Services Analyst (LATAM), located in Bogotá, Colombia or São Paulo, Brazil.

Overview

The Customer Services Analyst (LATAM) supports the delivery of high‑quality customer service across the regional supply chain. This role focuses on order management, issue resolution, and collaboration with internal stakeholders to ensure a seamless customer experience. It offers the opportunity to build strong customer relationships, contribute to operational excellence, and support continuous improvement initiatives within a fast‑paced MedTech environment.

Key Responsibilities

• Process and manage customer orders in alignment with established procedure...