customer services

Specific duties may include:

• Handling customer concerns
• Answering customer questions
• Suggesting products or services to customers
• Finding solutions for unhappy customers
• Providing remote support through multiple channels, such as live chat or email
• Responding to questions and complaints
• Following up with individual customers to ensure they're pleased with the purchase
• Processing orders
• Updating records
• Using customer service technologies and customer relationship management tools

Job Type: Full-time

Pay: RM2, RM3,500.00 per month

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Customer service: 1 year (Required)

Language:

• Mandarin (Required)
• Bahasa ENGLISH (Required)

Work Location: In person