Customer Services Manager

Salary

Competitive Depending on Experience

Location

Bridgend

Job Reference

4691

Job Type

Permanent

Posted Date

26/05/2026

Job Details

Why You Should Apply

An SME manufacturer is creating a key leadership role to bring structure and pace to its commercial and customer support functions. You will sit at the heart of the office, working closely with senior leadership and the wider commercial team.

Real Influence: This is a new role with the autonomy to shape how customer service, internal sales, and after-sales operate day to day.

Hands-On Leadership: You will lead from the front. So, you will be on the phone with customers, walking into the warehouse to chase an order, and coaching your team through difficult calls when needed.

Pivotal Position: The business needs so...