Posted:
June 17, 2026
Location:
Hong Kong, Hong Kong, Hong Kong

Job Description

Role Introduction

Reports to: Service Excellence Lead

If you are attracted by the dynamic airport operations and hold a strong passion in providing a great customer experience, we look forward to welcoming you to join our largest airport servicing team at Hong Kong International Airport.
Being the face of a great Airline, you will be interacting with passengers from different cultures, putting our passengers at ease before their flights. At times, you will be acting as a Brand Ambassador to tackle challenges brought to you by various factors.

工作汇报至: 优质服务主管

如果您被动态的机场营运所吸引,并且对创造卓越的客户体验充满热情,我们期待您加入我们在香港国际机场最大的服务团队。作为杰出的航空公司代表,您将与来自不同文化背景的乘客互动,让我们的乘客在航班起飞前感到轻松。同时,您将担任品牌大使的角色,并应对各种挑战。

Key Responsibilities
  • Be the brand representative to provide great customer experience at the airport, Hong Kong or Kowloon Airport Express Station, Sky Pier Terminal, and designated pre-flight registration locations
  • Deliver a seamless airport experi...
  • Apply for this Job

    Submit your application for the Customer Services Officer (Based in Hong Kong) - Chinese Mainland Recruitment 客户服务主任(驻香港基地) - 中国内地招募 2025 position at Cathay Pacific Airways Limited.

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    Job Overview

    Job Type: Full-time
    Location: Hong Kong, Hong Kong
    Posted: June 17, 2026
    Deadline: July 27, 2026