Customer Services Officer

Our client U Microfinance Bank is looking for a Customer Services Officer in Kamoke,Sajawal,Dera Ismail Khan,Kalar Syedian,Rawalpindi,Haroonabad,Daska,Mardan.

Purpose of Job

The role is responsible for delivering exceptional customer service by managing account opening, maintenance, and closure processes, ensuring compliance with bank policies, and supporting branch-level customer relationship management. The position plays a key role in guiding customers on banking products, processing their service requests efficiently, and maintaining accurate documentation to ensure a seamless banking experience.

Job Responsibilities
Provide accurate guidance to customers regarding bank products, policies, and documentation requirements for various types of accounts.

Respond to customer inquiries related to the Account Opening Form and associated procedures.

Perform end-to-end account opening activities, including form scrutiny, receipt of initial deposit, s...