Customer Services & Recovery Officer

Customer Support & Recovery Assistant

Job Summary

ACE Properties is seeking a motivated and detail-oriented individual to join our team as a Customer Support & Recovery Assistant. This role involves handling customer interactions, maintaining records, supporting payment tracking, and assisting the recovery team in follow-ups. Fresh graduates with strong communication and organizational skills are encouraged to apply.

Key Responsibilities

Administrative & Record Management

• Assist in file issuance and document handling
• Perform basic data entry and update records in the system
• Maintain organized physical and digital records
• Scan, digitize, and properly file documents
• Maintain records of all submitted documents

Payments & Accounts Support

• Receive and record cash payments under supervision
• Assist in tracking bank transfers, cheques, and drafts
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