Customer Services Representative

I- Essential Duties & Responsibilities:
1.Ensure a consistently high level of customer satisfaction.

2. Welcome and assist clients at the Shop.

3. Address and respond to customer inquiries in a timely manner.

4. Process customer requests efficiently within the system.

5. Manage cash handling and financial transactions accurately.

6. Confirm client appointments with attention to detail.

7. Follow up on pick-up orders to ensure timely delivery.

8. Receive and document in-person customer complaints for resolution.

II- Requirements:

Education High School Diploma or equivalent required. Associates or Bachelor’s degree preferred

Experience 1 to 3+ years of experience in Retail or Customer Care

Language Excellent Arabic, French and English knowledge



Prior experience in e-commerce and/or direct selling industries is preferred.

Proficiency with customer service systems is prefer...