Customer Services Representative

Introduction

Customer Services Representative (UK Market)

Empower UK beauty professionals through smart SaaS support and engagement

Cape Town CBD, Office-based | R18,000 – R25,000 per month (CTC)

About Our Client

Join a fast-growing Beauty & Wellness Tech company redefining how salons, spas, and beauty professionals engage with their clients through innovative SaaS solutions. This company operates at the intersection of beauty, technology, and customer success, providing digital tools that empower UK-based users to thrive.

The Role: Customer Services Representative

This is an in-office role based in Cape Town, focused on delivering high-quality live chat support to both end-users and business clients in the UK market. You will manage AI-powered chat systems, resolve customer issues, support sales engagement, and contribute to product improvement by identifying common user pain points. Your contribution is critical to ensuring seaml...