Customer Services Specialist

Werfen

Full-time Lliçà d'Amunt, Catalunya Information and Record Clerks

Posted:

February 27, 2026

Location:

Lliçà d'Amunt, Catalunya, Spain

Job Description

Overview
Reporting to the Customer Service Manager, Customer Service Specialist is responsible for acting as a liaison between customers and company, to ensure excellent service standards, respond efficiently to customer inquiries and build sustainable relationships with internal areas.
Responsibilities
Key Accountabilities
The key deliverables to be achieved and the ongoing responsibilities of the role are:
Improves customer service experience, creates engaged customers and facilitates organic growth by communicating in a clear and friendly way.
Provides customers with quality service, providing continuous accurate information about the status of their orders
Identifies and assess customers’ needs to achieve satisfaction.
Takes ownership of customers issues and follows problems through to resolution.
Follows communication procedures, guidelines and policies.
Maintains an o...
                

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Job Overview

Job Type: Full-time

Location: Lliçà d'Amunt, Spain

Posted: February 27, 2026

Deadline: April 08, 2026