Customer Set Up Specialist

Setup and Location: WFH
Work Schedule: 1:00 PM -10:00 PM (NZ) | 8:00 AM-5:00 PM (PH Time)
Employment Type: Full-time
Ready to do work that actually excites you?
This role is focused on the technical and administrative setup of accounts immediately after a sale. Ensuring new customer accounts are configured and ready for training delivery by partners. The role requires proactive communication with customers via phone and email, ensuring that account setup is completed accurately and promptly.
What You'll Do
You'll be the kind of person who:

• Proactively contact new customers by phone and email following a sale to begin account setup.
  
• Implement account configuration, including adding business details, logos, and activating all relevant SaaS features.
  
• Ensure accounts are ready for training by preparing them for partner-led onboarding sessions.
  
• C...