Customer Solutions Operations Manager (m/f/d)

About the job

Are you ready to join a fast-growing company with a strong mission to drive sustainability and innovation?

At CHG-MERIDIAN, we are pioneers in financial solutions and equipment management across the IT, Industrial, and Healthcare sectors. Our leasing solutions empower businesses with advanced technology while promoting sustainability throughout.

Role purpose:

The Customer Experience Specialist (CES) is a key operational and customer experience expert responsible for designing, implementing, and continuously improving customer-facing operational processes in Spain. Acting as a bridge between Sales, Operations, and Global/Regional Operations, the CES ensures that customer solutions are operationally viable, scalable, and aligned with Global Operations standards, while meeting customer expectations throughout the full lifecycle of a lease or service agreement.

The role combines operational consultancy, deal triaging, customer onboarding,...