Customer Strategy & Analysis Group Manager

Fidel Consulting KK
Full-time Japan, Tokyo Business Operations Specialists
Posted:
February 23, 2026
Location:
Japan, Tokyo, Japan

Job Description

Appealing Points



  • Strategic Role Driving Customer Satisfaction: Lead both VOC analysis and customer education teams to enhance products and features based on customer insights and usage data.

  • Global Communication & Leadership: Collaborate with stakeholders in both Japanese and English, managing cross-functional projects and delivering impactful results.

  • Opportunity to Leverage Project Management & Analytical Skills: Act as PMO to plan and implement improvement initiatives, using data-driven insights to strengthen t...

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Job Overview

Job Type: Full-time
Location: Japan, Japan
Posted: February 23, 2026
Deadline: April 04, 2026