Customer Success Account Manager (Hybrid)

We are a fast-growing SaaS company in the EduTech space, operating mainly in Singapore, Vietnam, Malaysia, and Indonesia. With more than 1700 schools as customers, our mission is to revolutionize early childhood education through technology and provide innovative solutions to our customers. With a team of 60 talented individuals, we are committed to transforming the way education is delivered in the Southeast Asian region and beyond.

Title: Customer Success Account Manager
Location: Kuala Lumpur, Malaysia
Working Arrangement: Hybrid
Department: Angels / Customer Success
Reports to: Head of Customer Success (Singapore)

As the Angel - Customer Success Account Manager, you will manage a portfolio of school customers, mainly for the Singapore market. You will support customers throughout their journey with LittleLives, from onboarding and training to product adoption, renewals, account growth, and ongoing customer success.

You w...