Customer Success Administrator

Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe.
We help organizations bring about positive transformation to their businesses by leveraging intelligent applications of innovative solutions and pertinent services to remain winners in today's ultra competitive marketplace.
With our strong network of technology partners, excellent domain expertise and differentiated value proposition, we are able to go above and beyond for our customers, far exceeding expectations.
Responsibilities:
Provide comprehensive and anticipatory support to the Customer Success Business Unit, including the maintaining, and updating of customer related information between the team and internal business units.
Support the Customer Success onboarding process by tracking customer lifecycle activities (onboarding, training, reviews, renewals, escalations) to support the team.
Assist in sending proactive communicatio...