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Customer Success Advocate

Bentley Systems
Full-time Belo Horizonte, State of Minas Gerais Information and Record Clerks
Posted:
June 07, 2026
Location:
Belo Horizonte, State of Minas Gerais, Brazil

Job Description

Position Summary

:

As a User Engagement Advocate focused on the SMB and e-commerce segment, you will own and grow relationships with a defined book of customers from the moment they join through every stage of their journey. Your work directly drives contract growth and renewal, and you will serve as the primary connection between our users and the value our products deliver.

This is a meaningful opportunity for someone who is energized by building trust with customers and turning those relationships into long-term business outcomes.

Responsibilities:

  • Customer Growth and Ownership Take direct accountability for the growth of your SMB customer portfolio
    Identify expansion opportunities within the existing customer base
    Guide users through the full post-purchase journey from initial adoption to expansion
    Proactively surface new opportunities before customers think to ask
    Serve as the consistent presence in the cus...

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    Job Overview

    Job Type: Full-time
    Location: Belo Horizonte, Brazil
    Posted: June 07, 2026
    Deadline: July 17, 2026