Customer Success and Onboarding Associate
SMB Deal HunterJob Description
SMB Deal Hunter
is the leading platform for small business buyers. In the past 12 months, we've helped aspiring acquisition entrepreneurs close over $115M in acquisitions through helping them find profitable companies for sale, learn creative financing strategies, and join a thriving community of buyers, investors, and operators.
We're looking for a world-class
Customer Success & Onboarding Specialist
to deliver an exceptional first experience for every new member.
This role is the
first touchpoint of our brand
. You will set the tone for our members' entire journey: onboarding them, guiding their first 30 days, and ensuring they make real progress toward buying a small business.
What You'll Own
Member Onboarding (Primary Responsibility)
Run
15–30 onboarding calls per week
with new SMB Deal Hunter Pro members.Deliver a consistent, high-energy onboarding walkthrough that sets expectations and builds m...
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