Job Description
OneTablet helps restaurants manage online delivery orders by connecting Uber Eats, DoorDash, Grubhub, and other platforms into one simple system. We support restaurants daily to make sure everything runs smoothly and orders are fulfilled on time.
Role Overview
We are looking for a reliable and proactive Customer Support Representative to join our remote team. This role includes both customer support and light sales support tasks. You will assist restaurants with issues on tablets and printers, help resolve order problems, and make sure restaurants feel heard and supported.
Work Schedule
This is a full-time remote role.
Our team provides near 24-hour coverage, with a main focus on
day and evening hours in New York (EST) time zone
.
Key Responsibilities Customer Support
Handle support tickets and live conversations with restaurants.
Troubleshoot hardware (printers, tablets) and menu/order issues.
- Make and receiv...
Apply for this Job
Submit your application for the Customer Success and Support position at OneTablet.
Apply Now Save for Later