Customer Success Associate

Zopreneurs for Software Solutions | Full time

Customer Success Associate

Dubai, United Arab Emirates | Posted on 04/10/2026

The Customer Success Associate will be responsible for Active & Passive Clients.

• Liaising with the technical team to get updates on the progress of the product implementation.
• Communicating with the client on a daily basis regarding the progress of the implementation of the product.
• Being the client representative and liaising with the technical team to ensure the client gets the best value out of the product.
• Ensuring to respond to client queries in a professional and timely manner.
• Providing clients with relevant information on the products and services offered by the company.
• Training the client on the product during handover as well as support the client once the product has been handed over.
• Responsible for User Acceptance Testing (UAT), after product imp...