Customer Success Associate

Our client Blink Co is hiring for a Customer Success Associate in Lahore.

Location: On-site – Lahore

Team: Customer Success
About the Role
Were hiring a Customer Success Associate to manage relationships with our business clients. You'll ensure adoption, retention, and growth — acting as the strategic partner between clients and internal teams.
What You'll Do

• Own client relationships post-implementation
  
• Drive product adoption and usage
  
• Conduct regular check-ins and performance reviews
  
• Identify upsell and renewal opportunities
  
• Translate client feedback into product insights
  
• Work cross-functionally with Product, Tech, Growth, and Support
  

What Were Looking For

• 1–3 years of experience in Customer Success, Account Management, or B2B roles
  
• Strong communication and stakeholder management skills
  
• Analytical thinking and comfort with dat...