Customer Success Associate

Overview

Celigo is a modern integration and automation platform (iPaaS) on a mission to simplify how companies integrate, automate, and optimize processes. Purpose-built for mission-critical processes, Celigo offers unique tools such as runtime AI and prebuilt integrations tailored to resolve the biggest integration challenges, making Celigo incomparably easier to maintain.

Role

The Customer Success Associate (CSA) plays a critical role in ensuring sustainable and profitable growth by increasing customer retention and reducing churn. They develop a deep understanding of customer goals and ensure customers are fully leveraging all subscribed solutions across our platform.

This role involves partnering with customers to define and document their desired business outcomes, while coordinating cross-functionally to advocate for their success. The CSA will become an expert in Celigo’s integrator.io iPaaS, guiding customers toward optimal plat...