Customer Success (B2B SaaS Startup)

🚀Join us in reshaping global trade in a fast-growing startup!

We are traide AI - a VC-backed, B2B deep tech startup based in Berlin, using AI to solve one of the most overlooked yet critical challenges in international trade: customs compliance. Our software automates product classification, reduces regulatory errors, and helps customers save up to 83% of their time.

Trusted by leading brands like Siemens Healthineers, Koro, and Jack Wolfskin, we’ve achieved 4x growth over the past 12 months – and we’re just getting started.

Tasks

At traide AI, we take pride in delivering exceptional customer experiences: our clients aren’t just users, they’re true partners. We’ve built strong, trust-based relationships with them, and we genuinely believe we work with some of the best customers out there. Every day in Customer Success is different: you'll face new challenges, solve real prob...