Customer Success Director (Singapore) - AdTech Experience Required

Customer Success Director (Singapore) - AdTech Experience Required

Position Overview
We are looking for dynamic, data-driven and charismatic candidates to fill this Customer Success role in Singapore. Successful candidates will be able to establish and maintain active relationships with client accounts through regular and consistent engagement, demonstrating deep market knowledge and programmatic expertise. This role requires managing clients in US and UK time zone.

What will you do?

+ Present Pixalate solutions to key clients within the programmatic ecosystem, including major sell-side platforms (“SSPs”), demand-side platforms (“DSPs”), ad exchanges, and publishers

+ Maintain awareness of client needs and opportunities for expansion

+ Understand competitive landscape, new industry developments and standards

+ Drive positive customer success outcomes: retention, expansion, churn reduction, client advocacy and account lifetime val...