Customer Success Engineer Cyber Security (Zurich, 100%)

Overview

Are you passionate about cybersecurity and customer success? Do you believe customers should be at the core of everything you do?

We are looking for a Customer Success Engineer to help organizations effectively prevent communication-based threats. In this role, you will guide our customers through their full lifecycle—from onboarding to long-term success—while taking ownership and working independently.

If you enjoy solving complex problems, working closely with customers, and growing in a fast-paced environment, we’d love to hear from you.

Responsibilities

• Guide new customers through the full customer journey and enable them to maximize product value and security through technical demos, Proofs of Value (PoVs), email attack simulations, and onboarding.
• Maintain a strong and mutually appreciated relationship with our customers and anticipate issues early on.
• Manage and drive satisfactory resolutions of...