Customer Success Engineer I - Onboarding (Hybrid Work Schedule)

Overview

The primary role of the Customer Success Engineer I (CSE), Onboarding position is to build relationships with new and existing customers by project managing their onboarding to the product, providing best practices, technical and customer support, and user training on the application. Quorum has built its reputation in the industry by offering an exceptional level of support to customers. An ideal candidate is technically savvy with excellent communication skills, project management experience, and knowledge of the upstream oil and gas industry. The CSE II is responsible for client consulting, new customer implementation, project management, technical troubleshooting, customer support, product integration and new user training.

The Customer Success Engineer, Level I provides initial front-line software support for our On Demand software customers at Quorum Software.

Responsibilities