Customer Success Engineer - ITS

About Ouster:

• Ouster is a leader in high-performance lidar solutions, enabling safer, smarter transportation systems.


• Our BlueCity ITS solution leverages cutting-edge sensor technology to enhance traffic monitoring, road safety, and intelligent transportation systems.
• We are seeking a skilled Customer Support Specialist to provide exceptional support for clients deploying and maintaining our ITS solutions.

Position Overview:

• As a Customer Support Specialist, you will be the primary technical resource assisting customers with the deployment, troubleshooting, and maintenance of the BlueCity ITS solution.


• You will collaborate closely with government agencies, transportation authorities, and internal teams to ensure smooth installations, accurate system operation, and overall customer satisfaction.
• The ideal candidate would be located in New York, New Jersey, or Washington, D.C.

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