Customer Success Engineer

SerpApi is the leading solution to integrate search data into web applications. Our API scrapes search engines, solves CAPTCHAs, and keeps up with changing page layouts in one simple GET request. Our customers include Nvidia, Shopify, Perplexity, Adobe, Samsung and more.
We are looking for a Customer Success Engineer to join our team. As a Customer Success Engineer, you will be responsible for providing technical and sales support to our clients. You will also be responsible for ensuring that our clients' needs are met by maintaining excellent relationships with them.
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Responsibilities Know how to use SerpApi products and help users to find optimal solutions for their use cases Investigate bugs and research the possible causes and document them Work with either Ruby, JavaScript or Python to help users troubleshoot Interact with customers to help them solve issues they encounter with our products and services Open tickets on GitHub if issues cannot be reso...