Lu
Posted:
May 23, 2026
Location:
toronto, on, Canada
Job Description
Take your career to the next level as a Customer Success Executive with Lumerate, working 100% remotely across Canada. Focus on resolving customer issues and enhancing engagement through solutions.
Join Lumerate, a rapidly growing Toronto-based SaaS firm, as a Customer Success Executive to manage customer communications and operational tasks effectively. This full-time role emphasizes technical aptitude and proactive management of customer relationships, improving retention, and driving overall satisfaction with our services.
Key Responsibilities:
• Provide timely responses to inbound customer queries
• Ensure distribution of renewal reminders on schedule
• Implement email campaigns aimed at client engagement
• Maintain comprehensive and accurate records within CRM
• Escalate complex issues to relevant teams when necessary
Requirements:
• Degree in a relevant field, life sciences preferred
• 1-2 years of e...
Join Lumerate, a rapidly growing Toronto-based SaaS firm, as a Customer Success Executive to manage customer communications and operational tasks effectively. This full-time role emphasizes technical aptitude and proactive management of customer relationships, improving retention, and driving overall satisfaction with our services.
Key Responsibilities:
• Provide timely responses to inbound customer queries
• Ensure distribution of renewal reminders on schedule
• Implement email campaigns aimed at client engagement
• Maintain comprehensive and accurate records within CRM
• Escalate complex issues to relevant teams when necessary
Requirements:
• Degree in a relevant field, life sciences preferred
• 1-2 years of e...
Apply for this Job
Submit your application for the Customer Success Executive at Lumerate position at Lumerate.
Apply Now Save for LaterJob Overview
Job Type:
Full-time
Location:
toronto, Canada
Posted:
May 23, 2026
Deadline:
July 02, 2026