Job Description
About the job: The Customer Success Executive (CSE) is responsible for orchestrating customer success plan initiatives and associated technical engagements designed to ensure customers successfully adopt Red Hat products and platforms.
You will work with select customers to understand the customer's overall portfolio, technical and business priorities, and measures of success to help develop the customer's success plan and orchestrate its execution with discrete initiatives to achieve their desired objectives.
You will provide the Voice of the Customer by sharing insights and best practices and connecting with Sales, Engineering, Product, Support, and Partner teams to ensure success of adoption by customers.
What you will do: Assess the customer's knowledge and adoption level of Red Hat's products and overall cloud readiness to support customers through their journey to maximal value from Red Hat technology.
Orchestrate customer success plans with discrete initiative...
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