Customer Success Guide

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.



This is an exciting opportunity to join ServiceNow’s Customer Excellence Group (CEG) as a Customer Success Guide, operating from our office in Bengaluru. As an experienced team member, you will take independent ownership of a complex portfolio of APAC customers, driving platform adoption, retention, and measurable business outcomes. At this level, you are expected to operate with gr...