Customer Success Lead

About Sadie 

Sadie is transforming how restaurants engage with their customers using AI-powered voice technology. Our intelligent voice agent, Sadie, answers phone calls 24/7 to take bookings, manage reservations, answer FAQs, promote specials, and drive upsells—all without putting pressure on front-of-house staff. Sadie integrates with the world’s leading booking engines and POS systems to deliver a seamless guest experience and operational efficiency. 

We’re live in over 1,000 restaurants across Canada, the US, UK, Germany, and Australia — and we’re just getting started. 

About the Role

As Customer Success Lead, you will own the end-to-end customer journey for Sadie’s restaurant partners—from onboarding through long-term adoption and success. You’ll ensure customers not only launch smoothly, but continue to see meaningful value from Sadie’s Voice AI over time.

This role goes...