Customer Success Leader - México

**Job Description** About this Job**
Lead the Customer Success strategy in Mexico to maximize value generated for clients, drive sustainable growth (retention and expansion), and elevate the service standard through advanced analytics, AI, and NIQ solutions, developing a high-performance team.
**Responsibilities**
1. Leadership and team development
- Leads, supports, and develops consultants and analysts, with coaching, training, and continuous feedback.
- Promotes a culture of excellence, cross-functional collaboration, and continuous learning.
2. Customer Success and Account Strategy
- Establishes, develops, and maintains strategic relationships with key clients (including C-level), ensuring ongoing satisfaction and investment stability.
- Deepens knowledge of the client's business to propose comprehensive strategies with the NIQ portfolio.
- Defines and executes annual plans per client with objectives, solutions, and expected results.
3.Excellence in de...