Customer Success Manager - 6 Month Freelance/Consultancy

Informa PLC

Full-time Riyadh, Riyadh Province Business Operations Specialists

Posted:

June 07, 2026

Location:

Riyadh, Riyadh Province, Saudi Arabia

Job Description

Job Description
What you will do
As our Customer Success Manager, you will be responsible for managing and ensuring the successful delivery of all sponsor-related deliverables throughout the lifecycle of a sponsorship. This role involves acting as the primary point of contact for sponsors, managing sponsor expectations, coordinating internal teams, and tracking the fulfilment of commitments to ensure sponsors receive the agreed-upon benefits and value.
Key Responsibilities
Coordinate with the sales, marketing and content teams to ensure a seamless handoff of new sponsorships and deliverables
Provide sponsors with a detailed overview of the deliverables and timeline
Set up and maintain a centralized tracker to monitor the progress of deliverables
Act as the central point of communication between sponsors and internal teams, collect necessary information (, logos, company profile, speaker info etc.,) from the...
                

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Job Overview

Job Type: Full-time

Location: Riyadh, Saudi Arabia

Posted: June 07, 2026

Deadline: July 17, 2026