Customer Success Manager (ANZ)

We’re not looking for someone who’s planning to try AI one day. We’re hiring someone who already uses it to understand their customers more deeply, spot risk and opportunity earlier, and show up to every conversation better prepared — and who wants to keep building that edge in a role where relationships are everything.

This is a Customer Success role owning a portfolio of accounts across ANZ and APAC, with a focus on M&A, Deals, and corporate transactions. You’ll be the trusted advisor clients call when the deal gets complicated — and AI is how you’ll stay one step ahead of what they need next.

How AI changes this role
You don't just keep customers. You make them successful.
The best CSMs used to spend hours preparing for QBRs, writing account summaries, and manually tracking health signals across their portfolio. In this team, AI handles that layer — so you spend your time on the relationships, the conversations, and the strategic moments that act...