Customer Success Manager at Naboo HQ

Drive client success and strategic deployment as Naboo's Customer Success Manager for Enterprise accounts. This role combines analytical prowess with a passion for customer satisfaction.
As part of Naboo's dynamic team, you will play a critical role in ensuring the smooth deployment of solutions across Enterprise accounts. Your strategic approach will enhance customer relationships while maximizing their overall experience and platform compliance. You will collaborate with various teams to ensure seamless implementations that meet client needs.
Key Responsibilities:
• Set up and support Enterprise portals effectively
• Maintain accurate CRM records in HubSpot
• Provide analytical insights through performance reports
• Engage users with tailored onboarding experiences
• Organize community-building events for client activation
Requirements:
• Minimum of 2 years in Customer Success or SaaS
• Proven enterprise account management skills
• Strong analytical a...