Customer Success Manager at Trimble

Enhance client relationships as a Customer Success Sales Manager with Trimble in Richmond Hill, Ontario. Drive recurring revenue by maximizing customer ROI through product advocacy and relationship building.
Trimble is looking for a Customer Success Sales Manager to bridge technical capabilities and business outcomes. With 3-5 years of experience in Customer Success or Account Management, you will sell renewals and identify upsell opportunities that align with client goals. Develop strong stakeholder relationships to ensure satisfaction and loyalty while analyzing usage metrics to mitigate churn risks.
Key Responsibilities:
• Execute sales activities for software renewals and warranties
• Identify upsell opportunities aligned with business objectives
• Build relationships to drive customer satisfaction and loyalty
• Educate OEMs and resellers on subscription offerings
• Analyze metrics to maximize ARR and reduce churn
Requirements:
• 3-5 years in Customer Suc...