Customer Success Manager

About the job

Customer Success Manager – High-Growth AI Scale-Up

A rare opportunity to join a rapidly scaling AI company that’s transforming how global organisations work with complex documents and contracts. Backed by leading international investors and recognised as one of the world’s most promising AI innovators, this team is reshaping an entire industry and expanding fast across 60+ countries.

We’re looking for a Customer Success Manager who is passionate about building relationships, driving adoption, and helping enterprise clients unlock real value from cutting-edge technology.

This is a global-facing role supporting a customer base that spans top-tier professional services firms, major corporates, tech scale-ups, manufacturers, retailers, and more.

What You’ll Do

1. Own and deliver an exceptional customer experience across a sophisticated AI produ...