Customer Success Manager

Why this role

This role is supporting the In-store solution – Snooper – helping FMCG, Liquor and Tech players get real-time visibility and in-store data on their execution.

This role goes beyond traditional customer success by combining analytics, business consulting, and executive-level storytelling to drive measurable in-store impact, while offering rare access to senior leaders across FMCG, pharma, tech, and liquor to build a deep understanding of how brands win in retail.

Job Description

Location: Remote, Australia

Status: Fully remote – 5-10% travel to clients offices or internal team meetings

As a Senior Consultant, you will be responsible for the successful delivery of our clients’ campaigns.

You will be managing client relationships and guaranteeing successful customer campaign delivery by providing answers to key business qu...